Once your order is placed we will endeavour to get you coffee to you as soon as possible. We use a 24 hour DPD shipping service to do this which we use out Monday – Thursday. Any orders places after 12pm Thursday will be sent on Monday. If your order is placed after this time and you would like you coffee by the weekend please get in touch for us to arrange a Saturday shipping service.

Deliveries are made within the UK between 9.00am and 6.00pm. While we try to ensure that your order is delivered within a specified time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. Monday to Friday deliveries will be affected during national holidays. If you are not in and therefore not able to accept and sign for your delivery a card will be left for you to rearrange your delivery. You can let us know of any special delivery instructions (leave next door or in a safe place) when placing your order with us. If ordering online please use the notes box at checkout on the website or contact us 0152465470. We cannot be responsible for any mishaps if goods received are not signed for.

Orders placed online will generate an e-mail or text confirmation and you will receive an email confirming the dispatch of your coffee order. You will also be informed how to track your parcel. Our order processing time is usually 24 hours or less, but this may vary due to delivery or roasting schedules. Should your order be delayed for any reason we will contact you within 48 hours of placing your order.